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TFSA tinkering, high fund feeds and inflation: BUSINESS WEEK WRAP

Written By Unknown on Sabtu, 28 Februari 2015 | 22.39

One of our most popular stories this week was this one, by reporter Aaron Saltzman and CBC's Marketplace, telling you about instalment loans, one of the fastest growing sectors of debt in Canada.

Functioning a bit like a payday loan, only for more money and a slightly longer term, instalment loans are unsecured high-interest loans given out to borrowers with poor credit, often at rates approaching the legal maximum allowed.

There's about $132 billion of such debt in Canada, a little under 10 per cent of the total. But it's growing. The industry says it fills a niche of serving people who've slipped through the cracks of the banking industry, helping them get back on their feet. But others, including one former employee we spoke to, say most customers don't understand the true cost of borrowing.

Regardless of where you stand on the issue, it's a great read and well worth your time.

Fund fees can cost you years

Another story that resonated with our readers this week was this one, based on a report from think-tank the Canadian Centre for Policy Alternatives, that says high mutual funds are costing many Canadians years of their retirement, or forcing them to live on less.

According to the report, mutual funds that charge in the range of one per cent, two per cent or more to manage the money for a year slowly erode investment returns. A two per cent MER on a fund may not sound like much, but it adds up over time — hundreds of thousands of dollars over a working life.

Over time, that might mean a typical mutual fund investor will have to retire several years later than they'd like, in order to beef up capital.

The solution? Pensions, the report claims. Pension fund managers ostensibly do the same thing mutual fund managers do, but for a fraction of the costs, with the average pension fund withdrawing less than 0.4 per cent of their funds to pay the bills last year.

TFSA debate rages on

Few government programs have ever been met with as much universal support as TFSAs did when the federal government introduced them in 2009. But now, with rumours abounding that the feds are about to double the contribution rate to $11,000 a year, many have started to question the wisdom of that. 

groceries fruits vegetable inflation retail

The cost of living increased by 1 per cent last month, but how do they calculate that anyway? The CBC's Peter Armstrong set to figure that out in one of our most read stories this week. (Andrey Rudakov/Bloomberg)

Two separate reports this week said doubling the limit would result in a larger tax break for Canada's richest savers who are already benefiting from the program, but do nothing for most people. A report from one of the economists who advised the government to create the accounts in the first place said if Canadians are allowed to put in twice as much every year, it will eventually cost the government $15 billion a year in lost tax revenue in 40 or 50 years.

That sounds like a good deal for citizens, but the flip side of those savings is the price to be paid in the form of reduced services.

It's a complex issue, which explains why no less an authority than the Parliamentary Budget Officer weighed in this week. And he, too, said doubling the rate would be a ticking time bomb in lost taxes.

Inflation falls, but how do they know?

Canadians are going to need every penny they can get their hands on for their retirement, thanks to the cost of living increasing the way it usually does. On Thursday, Statistics Canada reported that Canada's inflation rate dropped to 1 per cent last month. The main reason was cheaper gasoline, because virtually everything except energy prices ticked higher.

The monthly inflation figure is often a source of much skepticism, as the official rate often feels way off from what people witness in their own lives. So how can we be sure StatsCan knows what it is talking about? Thanks to an army of price checkers across the country who diligently go out every month and compare prices for thousands of items. 

The CBC's Peter Armstrong interviewed one of those price checkers this week, and the result was this story explaining it all. It's a great piece of video if you haven't seen it, and gives a fun glimpse into how they come up with a number that almost everyone has heard of, but few people understand.

Other stuff

Those were some of our big stories this week. Be sure to check out our website often for more, and don't forget to follow us on Twitter here. In the meantime, here's some more of our best work this week.

Monday:

Tuesday

Wednesday

Thursday:

Friday:


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Immunovaccine says it's the target of a hoax press release

Halifax-headquartered Immunovaccine Inc. says a press release issued Friday touting a $340 million anthrax and Ebola vaccine deal was a hoax.

A press release distributed on PRWeb and GlobeNewswire this morning claimed the U.S. Food and Drug Administration had "fast-tracked" clinical trials of two vaccines.

The release also claimed Immunovaccine had entered into a mutual co-development agreement with Gilead Life Sciences. The deal involved $40 million paid up front to Immunovaccine, with potentially another $300 million flowing to the company.

None of this is true, Immunovaccine said Friday afternoon, calling the press release "fraudulent."

"The press release did not originate from Immunovaccine and there is no accuracy to the information contained within the press release," the company said in a statement.

Company CEO Mark Mansour said the company became aware of the hoax when people at the company started receiving congratulatory emails about the deal.

"Of course, we didn't know what they were talking about," he said.

Once officials at Immunovaccine googled the company's name and press release, they learned what the hype was all about.

Trading in the company's stocks was halted this morning, but resumed earlier this afternoon. The company's stock hit about 88 cents a share, up from where it started the day in the low 70s.

Mansour is unsure why somebody would have carried out the hoax, but speculates that some of the possibilities would be stock manipulation or just trying to make money. He says the Toronto Stock Exchange and the Investment Industry Regulatory Organization of Canada will be investigating all transactions that were carried out.

"Everything will be under a microscope," said Mansour.


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Attempt by brands to capitalize on #TheDress met by mockery, derision

[View the story "Brands embarrass themselves by trying to capitalize on #TheDress" on Storify]

Storified by CBC News Community· Sat, Feb 28 2015 01:23:08

Always quick on the uptake when it comes to Tumblr trends, Denny's was in fact one of the first brands to mention the dress.

*stops furiously scribbling amidst dozens of coffee cups* there is no dress. it is not the dress that changes colors, it is only yourself.Denny's

IHOP, which was clearly refreshing Buzzfeed's homepage compulsively in an attempt to learn cool teen slang yesterday, posted this tweet just minutes after the website's dress article went live:

idk what color that dress is but pancakes are definitely gold and butter is definitely whiteIHOP

A lot of brands came up with the exact same original idea of "seeing" the dress in their own logo or product's colours.

Definitely Red and White! #HaveAbreak #TheDress #breakfromthedress #TeamRedAndWhite http://t.co/BFVVMRGn5mKITKAT

Trust us, #TheDress is white.Clorox

We see it as blue and yellow, but we may be a tiny bit biased. #TheDress http://t.co/JGs4XuyiZ8Cirque du Soleil

#TheDress might look better in red and white.Coca-Cola

You're not the only ones @Cirque! We see blue & yellow too :) #TheDress http://t.co/jOcsQrOCUNIKEA USA

Clearly it's copper and black. #TheDressDuracell

Proud to be black & white, or is it white & black? #TheDress --- Drinkaware.ie http://t.co/Turyk9zYfcGuinness Ireland

#TheDress looks silver and blue to us.Coors Light

It's white and gold. http://t.co/OqrPgKx6r4Pizza Hut

We see #blueandyellow...of course. Bring out #TheDressHellmann's

Let's settle this once and for all, it's blue and white. #Effortless #TheDress http://t.co/EndigfjSVBAT&T

You all have it all wrong. It's red & red. #TheDressFireball Whisky

This is awkward, it's actually white and red. http://t.co/DpCKsBkPiIDomino's Pizza

White and gold? Black and blue? All we see is white and red. #TheDressbarefootwine

White and gold, black and blue... We only have eyes for silver. #TheDress #AvGeeks http://t.co/byFXj746SdAmerican Airlines

I have no idea what you guys are talking about. It looks Rainbow to me. #TheDressSkittles

Some brands fared a little bit better, going the extra centimeter to create cute custom graphics and gifs illustrating how hip they are.

Why does everyone keep calling us Gold and White now? What's going on, Internet?! #TheDress #WhatColorsAreThisDress http://t.co/Hz4xGr7DzZM&M'S® Brand

Looks like a problem when you don't use Tide Plus ColorGuard. #TheDress #DressGate http://t.co/yvUudF50mtTide

Heavy debate, but we decided: both. What do you see? #thedress #FordMustang http://t.co/M3CbQ5k10bFord Motor Company

All we see is comfortable. #TheDress #CrocNation http://t.co/vZfuW9DgEJCrocs Shoes

#whiteandgold or #blackandblue? We found a way around science- you can have both! #TheDress #dressgate http://t.co/5oj3ZTqOWkLEGO

No matter what color you see, there's no denying our Ram trucks look great. #TheDress http://t.co/1HSwZpp3XXRamTrucks

It doesn't matter which color you see, we've got you covered. #TheDress http://t.co/v5lJOCydVpBehr Paint

You don't need to pick a side. #thedress http://t.co/DsL5Y4vet1L'Oreal Paris USA

Blue. Black. White. Gold. We see them all. #GalaxyS5 #TheDress http://t.co/feXKWkSQeGSamsungMobile

If u see blu n blak, u shood eat chikin. If u see whyte n gold, u shood stop eatin burgerz. #TheDress http://t.co/oSP7OSLe5wEat Mor Chikin Cowz

Doesn't matter if it's blue/black or white/gold, they still taste delicious. #thedress http://t.co/Oq8srrAKndDunkin' Donuts

The dress is blue and black. #thedress #teamblueandblack http://t.co/J822wJAvWbSnapple®

Others just kind of posted tweets promoting their own products and services under hashtags associated with the dress.

Definitely not blue #TheDress http://t.co/Z1dIE9Atoakrispykreme

It's black. End of discussion. #ElevationEdition #TheDress http://t.co/LbY2S5iN59GMC

The dress is white & gold...time to get over it & watch the #VSSwimspecial!!Victoria's Secret

Hey internet, you obsess over a dress when you're hungry. #DressGate #BlackandBlue #WhiteandGold #EatASNICKERS http://t.co/5Tc20A06GFSNICKERS®

Whether you're #TeamWhiteandGold or #TeamBlueandBlack — everyone is on #TeamBreadsticks. #TheDress http://t.co/P04bjXgzEDOlive Garden

Less concerned about #thedress and more concerned about the #lastchobani in the fridge.Chobani

Fashionably late? #TheDress http://t.co/qGVecgt4mzOreo Cookie

No filter. #TheDress http://t.co/U1A8A6pNsdMiller Lite

Uh... okay.


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Canadian beef restricted by China over BSE case

China has joined Taiwan, Korea, Peru and Belarus in restricting imports of Canadian beef products because of concern over a case of bovine spongiform encephalopathy (BSE) found in Alberta.

The Alberta case of BSE — better known as mad cow disease — was confirmed by the Canadian Food Inspection Agency on Feb. 13.

The beef cow was being raised on a farm near Spruce Grove, located just outside of Edmonton.

The CFIA said today this was the second case of BSE on the same farm, the first found in 2010. It said this is the first time a single farm has had two cases.

At a news conference Friday, CFIA officials said they are inspecting all aspects of how both animals were fed and raised, and the quality of the food fed to the most recent cow to test positive for BSE.

"The focus of our investigation will include consideration of whether there was non-compliance with the 2007 feed regime," said CFIA official Dr. Martine Dubuc.

In 2007, Canada imposed new rules on feed formulas to restrict ingredients unsuitable for ruminants.

The CFIA said no part of the BSE-positive cow entered the food system, for either animals or pets.

South Korea suspended Canadian beef imports last week — and Peru, Belarus and Taiwan followed, while Indonesia placed restrictions on non-edible meat products.

The CFIA said today it is trying to get further clarification on the extent of China's restrictions, which it characterized as temporary. China represents about two per cent of Canada's market for beef.

The animal that tested positive was the first case of BSE in Canada since 2011.

Agriculture Minister Gerry Ritz said Canada was engaging with trading partners to keep markets open and try to reopen the markets that have imposed restrictions.

"The World Organization for Animal Health recognizes Canada as a controlled risk status country, and we expect our trading partners to recognize this status and base market access decisions on science," he told CBC News.


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The McDonald's slump: Are golden days of golden arches over?

McDonald's has been making headlines lately, but for all the wrong reasons, sparking speculation that the golden years of the golden arches are over.

Food industry analysts don't think McDonald's will go the way of the Woolworth's lunch counter, but one of the most recognizable brands in the world, with 36,000 locations globally and 1,400 in Canada, is in decline and scrambling for a new strategy under new leadership.

"The biggest challenge McDonald's faces is remaining relevant as a generational retailer," said Canadian retail executive George Minakakis.

McDonald's warned in January that business would be weak in the first half of 2015 and said it would cut its annual construction budget to the lowest in more than five years as it opens fewer restaurants in struggling markets like the U.S., Japan and Australia. 

The company is scaling back openings in emerging markets like China and Russia, too.

The burger giant reported a 21 per cent drop in fourth-quarter earnings, faced a food-safety scandal in China and named a new CEO in January, tasked with finding a strategy to regain momentum. 

Don Thompson, who took the global helm in July 2012, is being succeeded by chief brand officer Steve Easterbrook on March 1. 

The Chipotle effect

The chain's problems are not as simple as a shift in food tastes and heightened health consciousness. 

Don Thompson

McDonald's CEO Don Thompson is leaving the company at the end of February to be succeeded by chief brand officer Steve Easterbrook. (Adrees Latif/Reuters)

Shares in the fast-casual burger-and-fry chain Shake Shack, David to McDonald's Goliath, more than doubled in its first day of trading in January, in a pointed contrast with the lacklustre performance of McDonald's, whose shares are down 1.3 per cent over the past year.

The buzzword "millennials" is thrown around by analysts as a segment of consumers that can't be ignored. Younger restaurant goers tend to prefer customization over standardization.

Restaurants like Chipotle and the Freshii franchise in Canada let diners build their meal and customize orders, while promising fresher ingredients.

"There's been a shift in consumer preferences," said R.J. Hottovy, a restaurant analyst at investment management firm Morningstar. "People have moved towards healthier, fast-casual places like Chipotle and Panera."

Thompson started to roll out a customized "Create Your Taste" menu, but orders could take five to seven minutes, compared with just a couple of minutes for regular items, and it was panned by franchisees across the board.

McDonalds Sales

The world's biggest hamburger chain is struggling to adapt to changing eating habits. "The quality of the burgers they serve is within their control," says restaurant analyst Howard Penney. (Gene Puskar/Associated Press)

While Thompson said the plan would allow McDonald's to become more like Chipotle and Subway by letting customers select sandwich toppings, Richard Adams, a former McDonald's franchisee who now consults current ones, said the reaction by franchisees has been "A chorus of No's."

The answer isn't in copying the customized meal approach of competitors, but by reducing the number of menu items and doing them better, franchise owners say.

"There's a younger consumer, but they eat burgers," said Howard Penney, managing director and restaurant analyst at Hedgeye Risk Management. "I don't think they have a millennial problem, they have a food problem."

Back to basics?

Struggling franchise owners are encouraging corporate to innovate by going back to basics.

More than 80 per cent of McDonald's restaurants are owned by entrepreneurs, individuals and families.

In the '60s, '70s and '80s if you could round up the capital to open a McDonald's franchise it was a licence to print money, according to CBC business commentator Michael Hlinka.

'Someone will figure it out. Someone will get the brand to a place that changes consumers' perception.' - Restaurant analyst Howard Penney

But today, while margins may be reasonable at McDonald's Corporate, franchisees operate restaurants with margins rarely exceeding three per cent, said Sylvain Charlebois, a professor of food distribution and policy at University of Guelph.

"Even operators who own more than one outlet struggle to increase margins due to mounting royalty fees," he said.

In interviews, franchisees and advisers to restaurant owners say they hope new CEO Easterbrook will shrink McDonald's growing menu to concentrate on burgers and fries. 

While most franchisees are reluctant to speak to the press, they offered blunt recommendations in a survey published in January by Janney Capital Markets analyst Mark Kalinowski.

Change is "moving too slow, let's bite the bullet," one survey respondent said.

They suggested dropping McCafe espresso drinks, which critics say don't sell enough to pay for the electricity used by the machines that make them.

Streamline the menu

They also want to cut the number of Happy Meal options and get rid of the hard-to-make McWraps and other poorly performing menu items.

Ronald McDonald

Some analysts argue that marketing for McDonald's in-store experience should expand from targeting families to targeting younger, single millenials. (Katherine Holland/CBC)

"They need to commit to a more streamlined menu — reducing the menu options — fewer but more impactful items," said Hottovy.

This isn't the first time McDonald's has faced pressures like this.

"In 2002 and 2003 you'd be asking the exact same questions: Is it broken? Is it forever gone? Someone will figure it out. Someone will get the brand to a place that changes consumers' perception," said Penney.

In 2002, McDonald's was losing market share and shares were in serious decline. The company managed to implement a strategy that turned it around. 

Shake Shack model

But, the environment is different now.

"This might not be the worst they've ever faced, but the blueprint for recovery isn't what it was," said Hottovy.

Minakakis thinks the chain needs to target a wider segment of the population. "Simply an increase in traffic is key to long-term success," he said.

The Shake Shack model is one that is working to attract a wide, and younger, crowd.

Older fast food chains advertise on TV while Shake Shack has taken to social media, according to a report by Goldman Sachs. The company is appealing to a younger customer base and developing a strong following online.

It has far more followers on Instagram relative to its size than McDonald's, Taco Bell and KFC.

The burger chain markets cheaply via social media, and while it only operates around 70 locations worldwide, as the company grows and opens more locations, the demand is already there.

On mobile? See the tweet here. 

But the veterans aren't going anywhere.

"McDonald's will definitely come back. The question is, when? And who's going to do it?" said Penney. "The new CEO's got some work to do to change the perception of the food or the quality of the food. "We don't know yet what that plan is or what his time frame is."


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Keystone XL won't be decided on until 2017: analyst

Written By Unknown on Jumat, 27 Februari 2015 | 22.39

U.S. President Barack Obama Keystone XL Pipeline

Washington DC analyst Chris Sands doesn't expect U.S. President Obama to ever make a decision on Keystone XL. (Pablo Martinez Monsivais/Associated Press)

More than a year ago, I interviewed Christopher Sands of the Hudson Institute about the Keystone XL pipeline. At the time, he said that he didn't think Keystone XL would be approved by the U.S. president until there was a new president in office. Meaning in 2017.

'I think that the President has put himself in a position, where he can't win no matter what he does, so doing nothing is the safest course of action.'- Christopher Sands, Hudson Institute

It seemed awfully pessimistic at the time. After all, the U.S. State Department had just come out with its Final Supplemental Environmental Impact Statement on KXL, which concluded that the pipeline would not materially add to U.S. greenhouse gas emissions.

TransCanada applied for approval of Keystone XL, which would carry oilsands crude from Alberta to the Texas coast in 2008. It seemed as though we were inching closer to a decision either yes or no.

But, as we know now, the Keystone decision kept dragging on and it looks more and more like Sands, who follows US-Canada relations at the Hudson Institute in Washington DC, might be right.

"I think that the president has put himself in a position, where he can't win no matter what he does, so doing nothing is the safest course of action," he said Thursday.

Republicans in win-win situation

Sands says that Republicans feel they have a win-win: If the President does change his mind, Republicans will take credit. If he decides against Keystone XL, they'll have defined him as an obstruction and themselves as a force of positive change, which going into the 2016 election cycle is right where they want to be.

This depends on the premise that most Americans are in favour of the pipeline. Polling done in the United States shows positive responses in the 60 per cent range, although Americans are also in favour of letting the review process unfold and not forcing a decision.

State Department report

What's next in that process is a State Department report that rounds up the reviews of several U.S. government departments. That is expected in March, but Sands says it might be delayed.

"The EPA came out with their judgment that we should be taking into account the some of the potential environmental impact of oilsands development and there should be a recalculation based on lower oil prices.

"It appears that the State Department is inclined to go back and do the math and incorporate it into their report and that could means we won't get a report closer to May and maybe even a little later," Sands says.

Sands says President Obama could then take time to consider and just keep stalling, since he isn't under a clock.

Sands believes the next president will approve the pipeline, even if it is a Democrat.

Hillary Clinton in favour of Keystone XL

"Hillary Clinton, who has been in favour of this pipeline, even though she's always raised appropriate concerns, will just want the thing to go away, as soon as she comes in. And I think the same will be true of just about any Republican," he says.


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Bombardier gets OK for maiden test flight of CSeries today

COMING UP LIVE

Transport Canada gives OK to test flight of new jet

CBC News Posted: Feb 27, 2015 9:14 AM ET Last Updated: Feb 27, 2015 10:23 AM ET

Bombardier says it will proceed with the first test flight for its new CSeries jet today, at an airport just outside Montreal.

The test was supposed to happen earlier this week, but was postponed because of inclement weather.

The Montreal-based company said early Friday that the CS300 will have its first test flight sometime Friday after getting Transport Canada's OK. The regulator's permission was an important final hurdle before Bombardier could get its much-anticipated jet into the skies.

Bombardier has more than 240 firm orders for its next-generation jet, which has been plagued by delays.

More to come

Comments on this story are moderated according to our Submission Guidelines. Comments are welcome while open. We reserve the right to close comments at any time.

Submission Policy

Note: The CBC does not necessarily endorse any of the views posted. By submitting your comments, you acknowledge that CBC has the right to reproduce, broadcast and publicize those comments or any part thereof in any manner whatsoever. Please note that comments are moderated and published according to our submission guidelines.


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Instalment loans the new high-interest danger for consumers

At a time when she should be approaching her golden years, 57-year-old grandmother Helen Parry is instead supporting two adult children on a wage that hasn't increased in eight years.

"Cost of living rises but the pay doesn't and the utilities and everything goes up … so it gets harder each year," Parry says.

Last year, with bills piling up, Parry, who lives in Brampton, Ont., asked her bank for a loan but was turned down because of bad credit.  

Easy Financial

Instalment loans, which are relatively new to Canada, carry rates of interest that can be considered extreme. Offered by companies such as easyfinancial Services Ltd., the loans carry an effective annual interest rate of almost 60 per cent. (CBC)

She turned to a company called easyfinancial Services Ltd. 

"I was relieved because, you know, I didn't have any other option at the time." 

She got a loan of $3,100 to be paid back over 18 months. But in doing so, Parry dove into one the fastest growing — and potentially most expensive — types of debt in Canada.

They're called Instalment loans. They are, in a nutshell, unsecured, high-interest, subprime, short-term loans.

A hidden-camera investigation by CBC Marketplace is helping expose just how costly these loans can be.

Unlike payday loans, which are usually for a few hundred dollars and repaid in a few weeks, instalment loans allow you to borrow up to $15,000 with repayment periods of up to three years.

But like payday loans, instalment loans are aimed at the same general market: people with bad debts and poor credit.  They often have lower incomes, are struggling to get by and are less sophisticated financially.

In fact, some purveyors of instalment loans are literally setting up shop in many of the same depressed neighbourhoods once populated by payday lenders.

A slippery slope

Easyfinancial Services Ltd. is taking over 47 retail locations across Canada from The Cash Store, an Edmonton-based payday lender that went out of business after it was barred from making new loans in Ontario because of rules limiting interest charges.

Helen Parry

Helen Parry borrowed $5,100 from easyfinancial Services, to be paid back over three years. But according to the terms of the loan, including interest and insurance, she would have ended up repaying $13,400. (CBC)

While not as high as payday loans, instalment loans also carry rates of interest that can be considered extreme.

Take Parry. A few months after she got her original loan, she got a call from easyfinancial offering her more money with a longer repayment period. Parry agreed and ended up with a $5,100 loan to be repaid over 36 months. Her semimonthly payment was $186.82, which includes an optional loan-protection Insurance payment of $55.97.

Parry's loan agreement has the total cost of borrowing expressed as an annual percentage rate (APR) of 46.96 per cent. 

But Peter Gorham, an actuary who provides certification on criminal rates of interest, calculated Parry's effective annual interest rate to be 57.12 per cent.

"The criminal interest rate is anything over 60 per cent," says Gorham. "They're very close."

Easyfinancial told Parry the total obligation for the term of the loan would be $9,521.90. But under the Consumer Protection Act, easyfinancial only has to include the principal plus interest in the cost-of-borrowing disclosure.

If you include the insurance payment, by the end of 36 months, Parry would have repaid a total of more than $13,400. 

Legally, insurance payments aren't included in interest calculations,but if you were to take those into account, Gorham says, the effective annual interest rate would be 120.3 per cent.

Customers often don't understand

A former easyfinancial employee, who did not want her identity revealed, told Marketplace easyfinancial's customers often don't comprehend the cost of borrowing.

Loan contract

Marketplace investigated how up-front easyfinancial Services is about the real costs of its loans. Instalment loans are one of the fastest growing kinds of debt in Canada. (CBC)

"I don't think anyone really understood. All they wanted was the money and they wanted it quick. And then you pay and you pay and you pay and you pay," says the former employee.

She says sales reps, who receive a commission, would call customers offering more money.

"You wouldn't finish paying off your first loan but you've made so many payments, now you qualify for more money. So you would add to that loan. Then you just roll it over."

She says it bothered her so much, she quit.

"I would come home every day very depressed. Like, just felt like we were stealing from people."

In a statement to Marketplace, easyfinancial executive vice-president Jason Mullins said "Ninety-five per cent of our customers rate their experience with easyfinancial as good or excellent. Your story is relying on a few negative anecdotal examples that represent a small number of our customers."

A debt trap

Debt counsellors, though, say high interest rates and refinancing options like those offered by easyfinancial can be devastating.

"For many people, they get stuck in this cycle not for just years but decades," says Scott Hannah, president and CEO of Credit Counselling Society.

Instalment loans have been around in the U.S. for decades but they are relatively new to Canada. 

And yet, Equifax, a credit monitoring company, says instalment loans are the second fastest growing type of debt in Canada, behind only auto loans. Instalment loans now account for a total of $132 billion owed, or 8.7 per cent of Canada's total debt distribution.

The vast majority of that is held by the big banks.

Alternative lenders say their share of the instalment loan business is about $2.5 billion in Canada.

Numbers game

Vancouver-based Urloan, one of those lenders, was offering on its website a $15,000 loan payable in 36 monthly instalments of $858.80.

"I analyzed that loan and determined that the effective annual interest rate that's contained in that particular arrangement is 71.26 per cent," actuary Jay Jeffrey says.

Urloan says that was a mistake.  

​"The ​calculator on our website is definitely wrong," says Ali Pourdad, president and CEO of Creditloans Canada Financing Ltd., the parent company of Urloan. "I think you discovered a much higher payment than we actually charge."

Pourdad says Urloan's loans have an APR of 46.9 per cent, which he says equates to an effective annual interest rate of 58.5 per cent, just below the legal limit of 60 per cent.

"Yeah, they're high," says Pourdad.

"Unfortunately, we have to charge these rates. It's nothing to do with 59.9, 59.8, it's the fact that we're taking an immense amount of risk. And also, we have to borrow at higher rates because we're a high-risk lender."

Other options

Pourdad says his company is helping people who wouldn't qualify for a bank loan, by getting them out of financial trouble through consolidating debt.

​"They're going from not paying bills to paying them off. That's where we come in," says Pourdad.

But critics say consolidating debts into one — often higher-interest — loan is not usually the best way to go.

"If they fall behind on these loans, the consolidation loans, it's just like falling behind on any other loan, you'll eventually be pursued for the balance and get calls from collection agencies," says John Lawford, of the Public Interest Advocacy Centre.

It's better, Lawford says, to go to a credit counselling service, which can often negotiate a lower interest rate. 

That's what Parry did. 

Unable to make the payments on her loan from easyfinancial, she went to Credit Canada Debt Solutions. 

They got her a new interest rate for her instalment loan: 9.99 per cent. 

That, she says, is a rate she can afford. 


Watch the Marketplace investigation into Uneasy Money Friday at 8 p.m. on CBC Television.

If you have a consumer issue, contact aaron.saltzman@cbc.ca


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Apple Watch? Event on March 9 comes a month before launch

'Spring forward' event invitations say

Thomson Reuters Posted: Feb 27, 2015 8:50 AM ET Last Updated: Feb 27, 2015 8:53 AM ET

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Apple Inc sent out invitations for a media event in San Francisco on March 9, about one month before the much-anticipated launch of the new Apple Watch.

The world's largest technology company did not specify what the event will be about in the invitation which reads simply "Spring Forward," a word play on the resetting of watches for daylight saving time.

Apple Watch

The Apple Watch is expected to debut early next year, but there are few clear answers about whether checking it from the driver's seat constitutes distracted driving. (Marcio Jose Sanchez/Associated Press)

The event will be streamed live online starting 10 a.m. PT (1 p.m. ET).

Chief Executive Tim Cook said last month that the company plans to launch the smartwatch in April. The watch, which will let consumers check their email, pay for goods at retail stores and monitor personal health information, represents Apple's first major new product introduction since the 2010 launch of the iPad.

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Halliburton oil services company closing Regina office

Amid low crude prices, international oil services company Halliburton is closing its Regina office.

The company says the employees working out of the facility at 100 McDonald St. will be laid off by the end of March.

"Halliburton will be suspending operations at its Regina facility by the end of March until Canadian commodity prices recover," company spokesperson Chevalier Mayes said in an email.

"The company continues to make adjustments to its workforce based on current business conditions," Mayes added.

"We value every employee we have, but unfortunately we are faced with the difficult reality that reductions are necessary to work through this challenging market environment."

The Regina office opened with about 120 employees in 2013 to serve the oil and gas industry of southeast Saskatchewan, including the Bakken play.

Earlier this month, Halliburton said it was laying off 6,500 workers, or almost 10 per cent of its global workforce.


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Net neutrality winners and losers to be decided today in U.S.

Written By Unknown on Kamis, 26 Februari 2015 | 22.39

The future of a fair and open internet is at stake in Washington today, with the U.S. Federal Communications Commission expected to vote to regulate internet service like a public good, the way it has been treated in Canada for years.

The expected ruling to support "net neutrality" — the concept that all online traffic must be equally accessible — would deliver a blow to senior Republicans and large U.S. cable providers such as Comcast and Verizon, which have sunk $44.2 million into lobbying efforts to allow some internet users to pay for zippier connectivity.

In response, grassroots activists quickly mobilized online to oppose such preferential treatment for "fast lane" access, with more than four million people filing public grievances to the FCC.

Today's long-awaited vote should end the debate at last.

Josh Tabish, a Vancouver-based campaign manager with the nonprofit public internet advocacy group OpenMedia.org, anticipates an outcome favouring a neutral internet that will stand up in court.

Victory expected for 'little guy'

"The little guy has won," he said. "This shows that when rules are proposed that favour a small handful of powerful telecom conglomerates at the expense of everyone else, we can coalesce to fight that, and so we're expecting a win."

net-neutrality-tom-wheeler

In an op-ed to Wired magazine posted online, Federal Communications Commission Chairman Tom Wheeler said his plan would regulate internet service much like phone service or any other public utility. (Susan Walsh/Associated Press)

Abolishing net neutrality would have meant some websites hosting their own material could slow to a crawl, or Netflix could experience stuttering video playback – unless those internet companies dug into their pockets for fast-lane access.

When the big U.S. cable providers succeeded last year in having a D.C. appeals court strike down open internet rules, "the internet freaked out collectively," Tabish said.

Many users had adopted an "if it ain't broke, don't fix it" mindset on internet policy, he said.

A "fatal flaw" in the previous rules, according to Tabish, came down to a loophole linking back to an 81-year-old piece of legislation from the Roosevelt era.

"The rules weren't founded on Title II of the Communications Act," he explained, referring to the 1934 regulations covering common carriage rules "going all the way back to the telegraph and telephone networks."

Reclassifying as public utility

In the U.S., broadband internet is classified as an "information service," which is subject to less regulation.

openmedia.jpg

In advance of the FCC's landmark decision on net neutrality, internet freedom group OpenMedia set up a 'Jumbotron' in Washington broadcasting public appeals to keep the internet neutral. (Courtesy OpenMedia.org)

But if the FCC reclassifies internet broadband as a Title II service — effectively making the internet a public utility — web access would be "bulletproof" against meddling by internet service providers, Tabish said.

That's why reclassification as a public utility is so key, he said, noting that the Canadian Radio-television and Telecommunications Commission adopted that approach in 2009 and now has a "very strong" net neutrality policy.

FCC chairman Tom Wheeler, a former lobbyist for the cable and wireless industry, is now putting forward the same kind of proposal.

'It's a foundational principle to …allow users to access what they want in a manner they want, without undue or unfair interference from these larger carriers.'- Michael Geist, Canada Research Chair in Internet and E-commerce Law

Republicans on Capitol Hill have also backed off from trying to pass a legislative roadblock, conceding any such bill would need broader bipartisan support.

"The carriers really thought they had this issue won," said Michael Geist, a professor at the University of Ottawa and the Canada Research Chair in Internet and E-commerce Law.

So how did things begin to tip in favour of net neutrality?

Geist credits "a strong public voice" online, as well as HBO host John Oliver's comedy segment explaining the issue.

Support from Obama

"The public spoke very loudly, and it's been well chronicled that many of the smaller internet companies began to speak out aggressively as well," he said.

U.S. President Barack Obama also weighed in last November.

computer

In Canada, internet access is already treated like a telecommunications service, but in the U.S., it's considered an 'information service,' which is not as strictly regulated. (Shutterstock )

"For almost a century, our law has recognized that companies who connect you to the world have special obligations not to exploit the monopoly they enjoy," he said. "It is common sense that the same philosophy should guide any service that is based on the transmission of information — whether a phone call, or a packet of data."

Canada now has strong net neutrality rules governed by Internet Traffic Management Practices. The rules prevent throttling, establishment of paid priority fast lanes or slow lanes, and website blocking.

That's not to say what happens with the FCC ruling won't impact Canadians.

The innovation argument

If net neutrality advocates were to lose out, Tabish warned, this could create a "trade barrier" for companies wishing to expand into the U.S., meaning Canadian companies would have to negotiate how their content gets treated by American internet service providers.

obama.computer.jpg

U.S. President Barack Obama spoke out in support of net neutrality in November. (Kevin Lamarque/Reuters)

While Canadians may not live in the U.S., many of their favourite websites do, he added.

Activists have also warned an uneven online playing field could put a chokehold on innovation.

"It's a foundational principle to allow innovation and allow users to access what they want in a manner they want, without undue or unfair interference from these larger carriers," Geist said.

Established internet companies such as Twitter, Netflix and Amazon have realized this too, added Tabish, reasoning it's in everyone's best interest to have an internet landscape that could be an incubator for the next big idea.

"The promise of the internet has always been if you have a good idea and a computer, you can change the world," Tabish said. "Net neutrality will keep things that way."


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Inflation rate dips to 1% in January on cheaper gasoline

li-food-620-cp-00534432

The cost of living increased by one per cent in January, a slower pace of increase than seen in recent months. (Jacques Boissinot/Canadian Press)

Canada's inflation rate dropped to one per cent in January, dragged down by cheaper gasoline.

The consumer price index dropped from 1.5 per cent in December, Statistics Canada said Thursday, the third straight month of decline. 

The one per cent showing is the lowest rate in more than a year.

Driving the drop were gasoline prices, which were 27 per cent lower in January than in the same month a year earlier, marking their lowest point since April 2009.

CANADIAN INFLATION RATE

Stripping out the impact of cheap gasoline, the inflation rate is a lot higher, with Statistics Canada saying prices increased at an annual rate of 2.4 per cent in January — an increase from the previous month's showing of 2.3 per cent.

Indeed, outside of gasoline, lots of items got more expensive in January. For instance, food prices rose 4.6 per cent, the biggest gain since November 2011.

Regionally in January, consumer prices in the Atlantic provinces fell, led by P.E.I. which saw a negative inflation rate of –1.9 per cent. (A low inflation rate in that region of Canada at the moment makes sense, considering the CPI basket weight for fuel oil in Atlantic Canada is larger than in the country as a whole.)

In every province outside Atlantic Canada, consumer prices increased, but at a slower annual rate than in January. Ontario posted the highest inflation rate, at 1.6 per cent.

Outside of oil, prices rose by more than what most economists had been expecting — a sign the Bank of Canada might be in less of a hurry to lower rates any more, as they did last month.

As Scotiabank put it in a note to clients, "For now, it supports our view that the Bank of Canada s on hold until [the third quarter] of 2015."

TD Bank agreed that the weak inflation figure makes another rate cut unlikely. \

"Developments that have taken place since the last Bank of Canada meeting last month suggest that another rate cut in March is unlikely," economist Dina Ignjatovic said.


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Alberta's oil woes spread beyond the energy industry

It's no secret the steep decline in oil prices are having a significant impact on Canada's energy industry.

But the drop in the commodity price is affecting those outside the sector, who rely on resource revenues to help fund new schools, transit and other projects and services.

Tomoko Vishnu wakes before 6 a.m. each weekday to make a lunch and pack a school bag for her 10-year-old son, before he catches the bus for a 40-minute ride to school. A trip she had hoped her kids would never have to make.

"We bought this house because it said a school was going to be built in this neighbourhood. That's why we bought this house here," she says.

That school was supposed to be built just a five-minute walk from Vishnu's house in southeast Calgary. It is supposed to open next year, although she says there is still no sign of it.

Adding to her concerns, the provincial government is reviewing all capital projects, including hospitals, schools and highways.

Alberta's finance Minister Robin Campbell in Edmonton

Alberta's finance Minister Robin Campbell speaks to reporters in Edmonton on February 24, 2015. (CBC)

"Nothing is happening right now and I am just hoping that it's not going to affect anything like a budget cut for the school because it has already been a lot of stuff cut," she says.

The price of oil has plummeted from highs of more than $100 less than a year ago to around $50 today. That has had a huge impact on Alberta's energy industry, which has seen companies slash spending and shed employees. But it also hurts the provincial government, which counts on energy royalties for about 20 per cent of its revenue.

"The fact of the matter is, when you have a $7-billion hole in your budget some decisions are going to have to be made and it's going to affect decisions across the board," says Alberta's Finance Minister Robin Campbell, who has put all capital projects in the province under scrutiny.

That includes a proposed cancer treatment centre in Calgary. The facility was approved by former premier Alison Redford to be built by 2020. That timeline no longer seems plausible.

"Why in a matter of months do we go from the 'have' province that everyone admires to a province that has these incredible budget challenges that means we can't be a modern, progressive province that can look after its citizens," says cancer survivor John Osler, who is part of a group pushing to have the centre built.

The answer is simple, according to University of Calgary political scientist David Stewart, Albertans have chosen a government that relies too heavily on energy royalties and too little on tax revenue.

"If Alberta taxed at the level of the next lowest province, not the provincial average, it would bring in $11.6 billion in additional revenue and that would make all of this go away," he says.

Of course that is easier said than done.

Many Albertans cringe at the possibility of higher taxes, proud to be the only province without a sales tax. But some people would be open to the idea.

"I have got no problem with a sales tax, but I understand that is a hard sell for Albertans," says Adam Johnson, who spends 90 minutes a day taking a crowded bus between a Calgary suburb and his downtown oil and gas job.

"Calgarians are demanding a train, now we are demanding someone to pay for it," he says.

Johnson would like to see a proposed light rail line project become a reality. The city would need significant provincial funding before ever breaking ground.

When the province could be in a position to pay for that train, or any other infrastructure, will become a little clearer next month when Alberta's budget is released.

But in Canada's energy capital, the fate of many projects will likely continue to hinge on the price of a barrel of oil.


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Ford adds 400 jobs at Oakville plant to build new Edge SUV

tp-ford-oakville-factory

Ford is expanding production at its Oakville Ontario assembly plant. ((J.P. Maczulski/Reuters))

Ford Motor Co. says it will add 400 new jobs at its assembly plant in Oakville, Ont. where production of the new Ford Edge crossover SUV is set to launch.

Ford has said last October that 1,000 jobs would be added at the facility by the end of 2014 to build the redesigned Edge.

The automaker will make announcement about the additional jobs on Thursday when official production of the new version of the vehicle is scheduled to begin.

Ford, which has invested $700 million in the redesign, says the Edge will go on sale this spring in Canada and the United States, and will in more than 100 countries.

And, with the addition of right-hand-drive and a diesel engine, the Edge will also be exported for the first time to Western Europe.

Ford says global demand for utility vehicles is up 88 per cent since 2008 and now account for 19 per cent of the global automotive market.


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TD hikes dividend as profit tops $2 billion

TD Bank logo

TD Bank raised its dividend to 51 cents from 47 in releasing quarterly results on Thursday. (Canadian Press)

Toronto-Dominion Bank raised its quarterly dividend Thursday as it reported its first-quarter results edged higher compared with a year ago.

The bank said it will now pay a quarterly dividend of 51 cents per share, up from its previous rate of 47 cents.

The increased dividend came as TD said it earned $2.06 billion or $1.09 per diluted share for the quarter ended Jan. 31 compared with a profit of $2.04 billion or $1.07 per diluted share a year ago.

Revenue totalled $7.61 billion, up from $7.57 billion.

On an adjusted basis, TD said it earned $2.12 billion or $1.12 per share, up from $2.02 billion or $1.06 per share a year ago.

Analysts were expecting earnings of $1.12 per share and $7.1 billion of revenue for the quarter, according to estimates compiled by Thomson Reuters.

TD chief executive Bharat Masrani said the bank was pleased with its start to the year.

"Our results reflect strong retail earnings on both sides of the border and strong fundamentals," he said in a statement.

Banks, which borrow money at short-term interest rates and lend it out to customers at higher, long-term rates, have been grappling with tight lending margins, as interest rates have hovered near historic lows for some time.

Those lending margins are likely to become even tighter, especially if the Bank of Canada cuts its benchmark interest rate again in March. The central bank already cut its key rate by a quarter of a percentage point in January, citing concerns over the impact of plummeting oil prices on the country's economy.

The country's big banks followed with a 15 basis point cut to their prime lending rates, which impact variable rate mortgages and other loans, but stopped short of passing on the entire quarter-point drop to borrowers.

Late last year TD Bank subsidiaries agreed to pay more than $13.5 million to clients who were charged excess fees on their accounts.

The "no contest" settlement with the Ontario Securities Commission followed allegations of inadequate supervision and other controls at TD Waterhouse Private Investment Counsel Inc., TD Waterhouse Canada Inc. and TD Investment Services Inc.


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Royal Bank's profit soared to all time record $2.4 billion last quarter

Written By Unknown on Rabu, 25 Februari 2015 | 22.39

Royal Bank had $2.456 billion of net income in the first quarter, up 17 per cent from a year earlier and better than analyst estimates as its Canadian banking had a record profit on strong growth in fee-based revenue and increased volume.

The bank earned $1.65 per share under international reporting standards, while its cash diluted EPS was $1.67, which was above the Thomson Reuters estimate of $1.58 per share.

The profit for the three months ended Jan. 31 included $1.255 billion from its personal and commercial banking segment, primarily $1.22 billion from Canadian banking, which was up $83 million or seven per cent.

RBC's president and chief executive, Dave McKay, said the bank's diversified business "positions us well to navigate macroeconomic headwinds in Canada and continue to capitalize on opportunities created by the changing environment."

RBC said its dividend will be going up by two cents or three per cent to 77 cents per share.

Most of the bank's major operating segments showed growth, although net income from wealth management declined two per cent or $5 million to $230 million as a result of restructuring costs for its U.S. and international businesses.

The bank announced last year it was shuttering its wealth management operations in the Caribbean, affecting international wealth management teams in Toronto, Montreal and the U.S. and resulting in an unknown number of job losses.

Excluding a $60-million loss on the sale of RBC Jamaica, and $32 million of other charges in the Caribbean recorded in the first quarter of 2014, Royal's profit in the first quarter of fiscal 2015 was up 12 per cent from a year earlier.

Last month, RBC announced a US$5.4-billion deal to acquire Los Angeles-based City National Corp.

RBC has said City National will allow it to expand its wealth management business south of the border. The acquisition marks RBC's first major return to the U.S. market, after selling its U.S. retail banking business at a loss in 2011.


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Temporary foreign worker mass exodus expected April 1

A mass exodus of temporary foreign workers is on the horizon, employers and lawyers predict.

Beginning April 1, low-skill, temporary foreign workers who have been in Canada at least four years will be forced to leave.

Most of those workers are employed in the agricultural and fishing industries.

'Frankly, it's a crisis.'- Bill Stevens, Mushroom Canada

Bill Stevens, the CEO of Mushroom Canada, is pushing for a reprieve.

"Frankly, it's crisis with us because we're losing workers who don't want to leave, who have proven themselves to be valuable, and deserve an opportunity to apply for citizenship," Stevens said.

Stevens says the $900-million mushroom industry relies on temporary foreign workers to do jobs it can't fill with Canadian citizens.

He says Highline Mushrooms in Kingsville, Ont., and Rol-Land Farms near Blenheim are both facing major decreases in production, if the deadline is upheld.

"The whole thing amounts to a major decrease in the production of our commodity, and they're going to suffer from it, they're going to lose markets, and especially now when the markets are really very strong," Stevens said.

Stevens is pushing for a moratorium on the April deadline and for new avenues for low skill temporary foreign workers to achieve permanent residency.

Immigration lawyer Maria Fernandes in Windsor, Ont., is pushing for similar changes.

"I would like to see a reprieve, give these people two more years so we can create a program that leads to permanent residency," she said. "Workers are coming in and asking for permanent residency. The federal government wants people to obtain permanent residency, which makes sense.

"In Ontario we don't have a mechanism to allow them to obtain permanent residency."

Under the old rules, which were changed in 2011, workers could simply reapply to continue working for their Canadian employer, Fernandes said.

Now, after a temporary foreign worker has reached their four-year cumulative duration limit, they will not be granted another work permit in Canada for an additional four years. After that time has elapsed, the worker will again be permitted to work in Canada.

Fernandes said she has one client who has worked 17 years in Canada and must now leave for four years before being able to apply again.

Some temporary foreign workers in Alberta are getting more time to become permanent residents as they face the April 1 deadline for leaving the country.

The transitional measure will offer a reprieve to some employees in Alberta working in the Temporary Foreign Worker Program as they wait for their permanent residence applications to be processed, Employment Minister Jason Kenney said in a letter to Conservative MPs obtained by CBC News.

No similar reprieve has been granted to temporary foreign workers in Ontario

"This is yet another example of the Harper government telling Canadians one thing and then turning around and doing something else to employers," Alberta Federation of Labour president Gil McGowan said.

McGowan said this new plan from the federal government is particularly "cynical, sneaky and mean-spirited" because they have tried to dress it up as an act of kindness to the thousands of TFWs who face the prospect of deportation as soon as April 1.

"This isn't an act of kindness towards anxious TFWs; it's all about making it possible for low-wage employers to hold on to more easily exploitable TFWs for another year," said McGowan.

Fernandes said temporary foreign workers work at fisheries, on farms and as ethnic cooks - all jobs she said Canadians don't want.

"The temporary foreign workers we're talking about are doing jobs Canadians don't want to do," she said.

Fernandes claims employers tell her there is a very high turnover of Canadian employees in those types of jobs.

She also claims a higher wage isn't the solution and that by allowing temporary foreign workers to stay, it increases productivity at the businesses and creates spinoff jobs.

Should temporary foreign workers be limited to working in Canada for four years?


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Everest College closure no surprise to some who call it a scam

The news of Everest College's closure in Ontario came as no surprise to some former students and an ex-teacher. Instead, they say what is shocking is that the private career college they claim was corrupt wasn't shut down a lot sooner.

They allege Everest used aggressive marketing to lure students and then skewed records to keep incompetent pupils in class so it could continue to collect their student loans.

At least it's over

Last week, Ontario's superintendent of private career colleges suspended Everest's licence to operate due to financial concerns. The move immediately shut down the school's 14 campuses in the province, leaving 2,400 students out of class and out of luck. 

The next day, the U.S. parent company of Everest College, Corinthian Colleges, announced it had filed for Canadian bankruptcy protection.

"I'm grateful they are shut down. They can't take anybody else's money," says former student, William McKay, who graduated in 2012 from Everest's two-year massage therapy program in Windsor, Ont.

"To me, it's a scam," he says, adding that he's "dumbfounded" that a college like Everest was ever allowed to operate in Ontario.

'It's basically a cash grab.'— William McKay, former Everest student

The Ontario Ministry of Training, Colleges and Universities regulates the province's 411 registered private colleges. Its main mandate is to protect students.

The province provides much of the funding for private colleges through employment training programs and student loans. This past school year, it loaned $241.3 million to students attending for-profit colleges.

Claimed 100% success rate

Judging by his experience, McKay says Everest's main goal was not to provide a quality education, but to sign up as many students as possible and collect on their loans.

He said he enrolled at the college partly because the school told him that for the previous three years it had a 100 per cent success rate of students passing the required provincial board exam to become a registered massage therapist.

The single parent says he worked hard and had the third highest mark in his class. But he still failed his board exam after graduation because, he believes, Everest failed to give him a proper education.

Nonetheless, he must repay the Ontario government $25,000 in student loans — the cost of tuition.

"It's disappointing that I spent all that money and I'm really no further ahead," says McKay. "[Everest] wasn't about the quality education I was promised. It's basically a cash grab that thrives on [Ontario student loans]."

No standards?

He says more than half of the 18 students that started out in his program shouldn't have been accepted by the school. "There were people in my class who were clearly on drugs all the way through. They couldn't do the exams."

McKay says many incompetent students still made the grade because the school allowed them to retake tests they failed.

"They would just bump these people up to give them the marks they needed to get them to the second semester just so [the college] could get their money."

A former student from Everest's Hamilton campus echoes McKay's concerns.

Karen Zahoruk recently completed the medical laboratory assistant program. She says two out of the five students in her class didn't deserve to graduate, including one who had an attendance problem.

"To think that someone can just not show up and get the diploma, it makes me feel like I've wasted my time," she says.

"I feel that my diploma's not worth very much as a result."

Ex-teacher weighs in

A former instructor in the massage therapy program also has complaints about the school. "I thought it was a scam from Day 1," Todd Miller says.

He taught at Everest College in Windsor from 2010 until 2012 when, he says, he was dismissed for speaking out about problems with his program.

"Half these kids couldn't even read. They weren't literate," he says.

He alleges that students who failed exams would then get to take makeup tests not provided by him. "These kids would be given the answers and pass," he says.

When asked about the allegations, Corinthian Colleges spokesman Joe Hixson replied in an email, "We stand by the quality of our education and our track record of helping students meet their educational and career goals."

Miller says he tried to give his students a quality education but, for the school in general, "the academics was not the first and foremost concern, none whatsoever. It was a money grab and the province was paying for it."

"[Ontario] should have shut that school down a long time ago," he added.

Signs of trouble

Graduate Zahoruk believes the province should have stepped in this past summer when Everest's owner put many of its schools up for sale, including the Ontario locations.

The move followed multiple U.S. lawsuits launched against Corinthian Colleges alleging some American campuses had falsified job placement rates, grades and attendance.

"Six months ago when the questions were first coming up, at that time, [Ontario] needed to swoop in and deal with it," Zahoruk says.

The province's position

When asked by CBC News about concerns with the school, the Ministry of Training, Colleges and Universities responded that it is constantly monitoring private career colleges to make sure they play by the rules.

In an emailed statement, spokeswoman May Nazar said ministry staff routinely conduct inspections and "work closely with the sector to ensure students consistently receive the protections they deserve."

The ministry also stated that the Everest closure affects only a modest percentage of the more than 90,000 students attending private colleges in Ontario.

Nazar added that affected students will be compensated and that their best interests remain "the highest priority."

But McKay and Zahoruk feel no one was watching out for their best interests. Zahoruk is now looking for work and worries the school's fate will taint her diploma.

McKay gave up his dream of becoming a massage therapist and instead became a holistic practitioner. He says he doesn't even bother adding Everest to his credentials.

"I'm embarrassed now to even hang my Everest diploma on my wall. When people ask where did you go to school, I hate telling them it was Everest."


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Investment fees are too high, and it's up to us to fix that: Amanda Lang

Amanda Lang Exchange with smile

Investment fees are too high in Canada, Amanda Lang writes.

Canadians are allowing themselves to be gouged, and losing a great deal of their own retirement income in the process.

Anyone extolling the virtues of saving for your retirement often begins with the theory of compounding interest — that is, money that is invested grows over time, so the sooner there is something to build upon, the better.

It's why investing early is important, and it's why if you can put a little money away every paycheque, it's better than investing one lump sum at the end of the year.

Compounding is powerful. Begin saving early enough, and at even the most basic long-term market return of seven per cent a year, your money will grow in a surprising way.

For instance, if you begin saving for retirement when you are 18, you can afford to save five per cent of your salary. If you wait until your 40s to begin, you will need to save up to 20 per cent to achieve the same goal, because you've given up all the compounding.

Less often, though, do we talk about the way that fees can erode your savings and sap their power to grow over time.

Fees matter

Fees are a fact of life. It's impossible to invest money without paying some fees. The service providers who help you invest — even if you do it yourself via an online broker service — need to be paid for their work.

If you have a full-service money manager, you should expect to pay something for it. But if you buy a mutual fund, especially one that is relatively uncomplicated, what is the right fee to pay? The answer to that will vary from fund to fund, but one thing seems clear: Canadians are probably paying too much.

First, the average of mutual fund fees in Canada is among the highest in the world, and well above those paid by Americans. There isn't a good or obvious reason for that.

Second, we pay little attention to fees, and prices buyers aren't sensitive to don't tend to fall. That's the first point that needs to be raised in our awareness.

Fees eat into your investment return, and just like compounded return, they eat into it over time in a way that can be disastrous.

If you pay a two per cent fee on a mutual fund every year, your expected gain of the market average seven per cent has just dropped to five per cent. Throw in a little inflation on top of that, and you may be down to a return of three per cent. That will drastically change when and how you can retire, based on what your investments earn over time. 

So, what to do about it?

The answer is pretty simple: First, pay attention. Understand the fees you pay, and more importantly, understand that two per cent of your investment may not seem like a big number, but it's how it factors in over time that matters.

And second, speak up. Ask about fees, and don't accept high fees unless you're satisfied it's the only way to get that investment. There are a growing number of low-fee products on the market – ask about them.

A rule change about how clearly fees need to be reported to customers has many financial planners quaking. But it should be the beginning of a customer revolution in Canada, one where we demand to stop being fleeced. But only we can make that happen.


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Target Canada drags U.S. retailer's profit down by $4B US in 2014

Target lost $2.6 billion US, or $4.14 per share, in the three months ended Jan. 31, dragged down by huge costs associated with shutting down its poorly executed Canadian expansion, the U.S.-based retailer says.

In a move announced last month, Target is pulling the plug on its 133 stores in Canada, less than two years after launching here with much fanfare, because it had yet to turn a profit and couldn't envision that happening for several more years.

The chain is liquidating its assets in Canada, one of many factors racking up huge losses. Specifically, Target says it recorded a pretax impairment loss and other charges of more than $5.1 billion in the quarter, costs directly associated with shutting down operations in Canada.

For the fiscal year as a whole, Target lost more than $4 billion in Canada, after taxes.

That weakness was offset by some modest improvement in the U.S. operations, but the $2.6-billion loss for the company as a whole contrasts sharply with the $520 million profit it posted during the same period a year earlier — a key stretch for retailers because it includes the Christmas shopping season.

Outside Canada, the discount retailer recorded strong sales as shoppers bought more clothing and other items over the holiday period. Same-store sales increased by 3.8 per cent over the previous year's level.

The decision to close the Canadian business is the first major move by CEO Brian Cornell, who took over last August and is charged with reclaiming the retailer's image as a purveyor of cheap chic fashions.

The results also show how the Minneapolis-based company is successfully moving past a massive data breach disclosed a week before Christmas 2014 that compromised millions of credit and debit cards. That caused shoppers to flee for months, and hurt sales and profits. That was one of the major reasons behind the abrupt departure of CEO Gregg Steinhafel, who resigned last May.

In addition to its own problems, Target is also grappling with tough issues facing all retailers — the chain's core demographic of middle-class shoppers haven't benefited from a resurgent economy in the form of wage gains, which gives them less spending money to for places like Target.

Target also has seen a rapid shift among its shoppers to buy and research on their mobile devices. The discounter has been playing catch-up. It's revamping its apps and just lowered the threshold for free shipping.

"We're seeing early momentum in our efforts to transform Target and our team is entering the new fiscal year with a singular focus on continuing to differentiate our merchandise assortment and shopping experiences while controlling costs," said Cornell in a statement.

Even before Cornell took the helm, Target had begun to reassess its operations, sprucing up its baby departments and adding mannequins to its fashion areas.

Cornell wants to double down on a handful of areas like children's products and furniture. It is also reimagining its grocery area and wants to focus on products unique to Target.

Target is set to unveil more details of its strategy to investors on March 3.


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CN Railway, Unifor avoid lockout with tentative deal

Written By Unknown on Selasa, 24 Februari 2015 | 22.39

A lockout of about 4,800 Canadian National Railway workers was avoided late Monday when the company and Unifor reached a tentative contract settlement.

The agreement was reached less than an hour after the railway's 11 p.m. ET deadline to lock out mechanical, intermodal and clerical workers.

Negotiations between the two sides had resumed Monday morning with the help of federal mediation advisers and continued beyond the late-night deadline.

Unifor president Jerry Dias told The Canadian Press that the deal "came together when the company realized that the government was not going to interfere."

"Once the company realized that they had to negotiate an agreement with us, then things fell into place," he said in a telephone interview.

Dias said federal Labour Minister Kellie Leitch played an important role by telling the two sides they had to negotiate a settlement.

"The company was going to push a lockout and the facts are that the government was not going to interfere," said Dias.

Leitch issued a statement after the deal was struck saying she was "very pleased" that an agreement was reached to eliminate any threat to the Canadian economy.

"I know that it will benefit not only the parties involved but all Canadians. I firmly believe that the best solution is always the one that the parties reach themselves," she said.

In a separate statement, CN president and CEO Claude Mongeau said the railway was also very pleased that both sides found common ground on a tentative contract.

"This settlement forecloses the prospect of a potential labour disruption that would have harmed CN's employees, its customers and the Canadian economy," he said.

The Montreal-based railway had said it planned to lock out the workers unless Unifor agreed to binding arbitration to settle contract differences.

Dias had spoken out firmly against binding arbitration in the belief that CN and Unifor could reach a settlement on their own.

"If we can't find a solution, then shame on us. We don't need somebody else to stick their nose in our business. We should be able to settle it ourselves."

Unifor said ratification meetings would be held across the country over the next three weeks. It said details of the agreement will only be disclosed after ratification.

Last week, the threat of federal legislation prompted CP Rail and the Teamsters to end a one day strike by 3,300 locomotive engineers and other train workers.


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Obama to veto Keystone, but that's not the end for pipeline

An attempt to force U.S. President Barack Obama to approve the Keystone XL pipeline is being rebuffed, with the White House confirming that the president will veto a pro-Keystone bill, the first legislation of its kind passed by Congress.

"I would anticipate that, as we've been saying for years, the president would veto that legislation," Obama spokesman Josh Earnest told a press briefing.

"And he will."

It may be a milestone in a long debate — but it's not the end of the years-long saga, which involves plans to build a new oil pipeline from Alberta and connect it to an already-functioning portion in the southern U.S. 

A veto comes as no surprise. The White House repeatedly said it would stop lawmakers if they tried forcing an outcome on Keystone XL.

The White House says it's the president who decides what pipelines cross the border, not Congress, and past court decisions bear that out. That responsibility was most recently laid out in Executive Order 13337, signed by George W. Bush in 2004.

When is the main decision?

So when is the main decision? The regulatory process is in its final phase. The State Department has finished collecting input and is now preparing a recommendation to the president. Obama must then decide whether the project is in the U.S. national interest.

When Obama talks about Keystone XL, he plays down its potential for jobs and lower U.S. gas prices. Instead, he says, the decision will be based on climate change. The latest State Department review says it won't increase emissions, but another U.S. federal agency has questioned that conclusion.

As for the timing? "I don't have any prediction of the timeline for you," a State Department spokesman said this month.

Congress will probably produce more Keystone XL bills. And they could be more tempting for the president to sign.

Congress to try again

Lawmakers have already hinted at creative legislative strategies. One predicted that a pipeline clause would be added to a massive infrastructure bill — an issue on which the president is keen to make progress.

Some members will only approve new infrastructure spending if it doesn't drive up the deficit, so both parties are working on a solution: update the U.S. tax code, encourage companies to bring home profits currently sheltered overseas, have that cash pay for new roads and bridges in an infrastructure bill, and toss a certain Canadian oil pipeline into that legislative mix.

Meanwhile, in Nebraska, where the project first faced opposition, the latest legal battle has just begun.

Waiting on Nebraska

Some predict this development could delay construction in the state for another 18 months. In the face of legal pressure, the pipeline company, TransCanada Corp., has stopped trying to use eminent-domain power to force resistant landowners to allow the pipe on their property. It's now agreed to let courts settle the matter.

These kinds of delays and disputes have driven up the cost of the project by nearly half, to $8 billion.

Obama has only vetoed two bills throughout his presidency — fewer than any predecessor in more than 120 years. He had allies in Congress blocking bills for him.

That's now changed. Democrats have lost control in both chambers of Congress, so they can't run interference as easily. Obama has now signalled he'll use his veto power by scrapping Senate Bill No. 1 — the Keystone XL legislation, the first bill Republicans introduced in the new Congress.


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Doubling TFSA limit will only help wealthy, study argues

A new study into tax-free savings accounts says there is no justification "on either economic or equity grounds" for doubling the contribution limit without conditions.

In the last election campaign, the Conservatives promised to double the annual savings account contribution limits once the budget is balanced — and it remains among the few big-ticket promises that have not been fulfilled.

However, economist Rhys Kesselman says the promise needs a rethink.

Stephen Harper

During the 2011 federal election, Prime Minister Stephen Harper promised to double the annual contribution limits for TFSAs once the budget was balanced. A new study suggests that move would benefit the wealthy and leave other Canadians dealing with the fallout of future revenue gaps. (Adrian Wyld/Canadian Press)

"Raising the limits for TFSA contributions without conditions and without correcting deficiencies of the current scheme would be a dereliction of fiscal responsibility."

Kesselman holds the Canada research chair in public finance at Simon Fraser University and is also a research fellow with the Broadbent Institute. That think-tank, founded by former NDP leader Ed Broadbent, is releasing Kesselman's study.

The Parliamentary Budget Office is expected to release a similar report on the tax-free accounts early Tuesday.

The Broadbent Institute study looks at who is contributing to the accounts and how much — and concludes only the wealthy would benefit from a doubling of the limits.

Few hit existing limit

Compiling data from Canada Revenue Agency and Finance Canada reports, Kesselman concludes Canadians earning less than $200,000 a year have more than enough room as it is to build retirement savings with the current limits on tax-free accounts and registered retirement savings plans.

It is estimated 11 million Canadians have opened the savings accounts since their inception in 2009.

In the first year, 64 per cent of account holders contributed the maximum $5,000 — mostly attributed to people transferring other non-registered savings into the tax-sheltered accounts.

By 2012, the latest year for which there is data, less than a quarter of Canadians reached the annual limit, and the report says for those under 60 years of age the rate is less than 16 per cent.

Since then, the annual limit has been increased to $5,500.

Help imbalance

In 2001, Kesselman co-wrote a paper proposing tax-free savings accounts as a means to encourage and help low-income Canadians to save for retirement.

One of the key features is that income derived from the account holdings — either through interest, return on investments or dividends — does not need to be claimed for income tax purposes.

That means it does not get factored in when calculating income supports for the elderly such as Old Age Security or the guaranteed income supplement.

While this helps low-income Canadians by not punishing them later by clawing back these supports, wealthy Canadians can also start collecting "welfare for seniors" by living off tax-free savings instead of an RRSP, registered retirement income fund​ or other pension income.

Finance Minister Joe Oliver defends the program, saying the "vast majority" of the estimated 11 million Canadians who have opened tax-free accounts are low- and middle-income earners.

"Our government introduced tax-free savings accounts as a way for Canadians to save for retirement, their kids' education and the down payment on a house," Oliver said.

Pays to start young

Kesselman estimates that those who start saving in their 20s under the current rules could sock away between  $700,000 and $4 million over their lives, depending on the rate of return on their investments.

Doubling the limits boosts the top estimate up to $8 million.

All of this will have an effect on both federal and provincial coffers.

Kesselman says when the program fully matures after 40 or 50 years, Ottawa will be losing more than $15 billion a year in revenues, while provinces will lose a combined total of $9 billion in forgone revenues annually.

He notes that in comparison, the modified income splitting the Conservatives introduced last year is expected to cost about $2 billion annually, but suffers from the same criticism — namely, that it overwhelmingly benefits those with higher incomes.

"The great majority of Canadians would enjoy no benefits," Kesselman concludes about a doubling of current limits. "In fact, they would bear the burdens of an expanded TFSA by enduring the reduced public services or bearing the increased taxes needed to offset the lost revenues."


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BMO profit dips to just over $1 billion

BMO

Bank of Montreal saw its profit dip in the last quarter of 2014. (Liam Richards/Canadian Press)

Bank of Montreal reports it had a lower first-quarter profit than last year, although its main Canadian banking arm and other major parts of its business still showed growth.

The bank had $1 billion of net income in the first quarter, before adjustments, down $61 million or six per cent from a year earlier.

Its adjusted net income was $1.041 billion, down $42 million or four per cent

The adjusted profit amounted to $1.53 per share, which was 10 cents below analyst estimates of $1.63 per share.

BMO said the reduced adjusted net income was primarily due to the impact of long-term interest rates on its insurance business.

Barclays banking analyst John Aiken said the bank's underlying performance isn't as bad as the profit dip suggests, but acknowledged it's a bad start for the closely watched earnings season for the big banks.

"This will not only likely weigh on its valuation today but could also pull down the shares of the group until the rest begin reporting," he said in a note to clients.


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Janet Yellen says Fed will be 'patient' when it comes to raising interest rate

Live

CBC News Posted: Feb 24, 2015 10:14 AM ET Last Updated: Feb 24, 2015 10:35 AM ET

Federal Reserve Chair Janet Yellen says the Federal Reserve remains patient in deciding when to start raising interest rates because too many Americans remain unemployed, wage growth remains sluggish and inflation is running below the Fed's target.

Yellen says the Fed's continuing use of the word "patient" means a rate hike is unlikely for at least the next two meetings. The Fed has kept its benchmark rate near zero since 2008.

Even if the Fed changes its language, Yellen says that will not necessarily translate to an imminent shift in monetary policy. Rather, it indicates that the Fed will start considering rate hikes on a "meeting-by-meeting basis."

Yellen's testimony to Congress supports the view that a rate hike is not likely before June or even later this year.

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In Canada's economy, the West is still the best even with cheap oil: Susan Bonner

Written By Unknown on Senin, 23 Februari 2015 | 22.40

Looking west has been the way to track the story of the Canadian economy for some time now. It was the west —specifically Alberta — that delivered most of the growth after the 2008-2009 Great Recession and led Canada's speedier than most recovery. While an oil boom cranked out wealth in the west, our politicians cooed that "Canada was the envy of the world" when it came to rebounding from those dark days.

Now, we are taking the World at Six west to witness the effects of the oil price collapse and to probe whether the negative momentum will drive the Canadian economy into full skid. From economic fuel injector to economic fault line?

West is best

What starts in the west washes across the county in one way or another. The value of the Canadian dollar, the cost of borrowing money, our balance of trade, the wealth of our banks, the national job picture — all tied to some extent to what's happening in the energy industry.

It is an anxious time. The governor of the Bank of Canada, Stephen Poloz, couldn't have been clearer when he said "the drop in oil prices is unambiguously negative for the Canadian economy."

But we can also look west for what's working well economically. And for that we'll leave the worst of winter and the oil woes on the eastern side of the Rockies and check in with vibrant Vancouver.

As a reporter, I've always experienced a sense of "otherness" when I visited B.C. Its geography, its politics, its culture make it a stand-out province. And now BC is a 'shout out' to economic success.

It is the only province in Canada that is expected to escape deficit this year.

B.C.s bountiful resources helped make the province what it is, but its diversified economy will help make it what it can be.

Sitting in hip Vancouver cafes and offices with the young wizards of the city's booming high tech industry, I feel a jolt of energy to counter all the negative jolts in Canada's economic story.

Tech boom

For years economists have warned about the loss of well paying middle class industrial jobs. But these guys (yep, it is a predominantly male industry) regale me with plans to re-industrialize the economy with knowledge-based jobs.

The revenue growth of these high tech start ups can be staggering and dozens of them land right up there on the fastest growing companies in Canada charts. We'll feature one with projected revenue growth over one thousand per cent over five years.

They see themselves as building Silicon North but this is a high risk (and potentially high reward) business facing huge competition for skilled workers that could make more money doing the same work in the U.S.

But this is Vancouver. People want to live here. On these warm sunny February days with those gorgeous vistas perfectly displayed, I wonder why I've never lived here. And then I look at housing prices (and remember I live in Toronto!) and give myself a shake.

Vancouver residents bear a heavier burden than the rest of us when it comes to housing costs and household debt, but that is another economic fault-line that is pan-Canadian.

The warnings about Canada's over-valued housing prices have been building.

And if what is beginning to happen with softening house prices in Alberta were to spread nationwide, many say Canada's economy could hit full skid.

The west offers warnings and lessons we can all learn from.


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Honda makes surprise move to replace president over airbag fiasco

Honda Motor Co., the Japanese automaker at the centre of an air-bag defect scandal, said Monday its president Takanobu Ito will step aside and be replaced by another Honda executive.

The unexpected decision follows massive recalls by Honda of vehicles equipped with air bags made by Japan's Takata Corp. The airbags have inflators that can explode, expelling shards of metal and plastic. At least five deaths and dozens of injuries have been linked to the problem worldwide.

Takata airbags are used by many automakers but Honda was the worst affected.

Tokyo-based Honda said in a statement that another Honda executive, Takahiro Hachigo, will succeed Ito, who will remain on the board as an adviser. The announcement did not mention the problems with the airbags and came amid a slew of other managerial changes.

Crash Test

Airbags ruptured and injured drivers in autos by Honda, Nissan, Mazda, Chrysler and Toyota, according to U.S. safety investigators. (Duane Burleson/Associated Press)

All the new appointments are subject to board approval at the company's annual shareholders meeting in June.

Hachigo handled development of the U.S.-built Odyssey minivan and has guided the automaker's businesses in the U.S., Europe and China during his 33-year career with Honda, the company said.

Ito joined Honda in 1978 as a chassis design engineer and has been president and CEO since 2009. The company lauded him for helping to expand its global manufacturing in emerging markets such as Mexico, Brazil, China and Indonesia.

U.S. and Japanese authorities have been investigating the Takata air bags. The U.S. fined Honda $70 million, which was the largest civil penalty levied against an automaker, for not reporting to U.S. regulators some 1,729 complaints that its vehicles caused deaths and injuries, and for not reporting warranty claims.

Takata refused the National Highway Traffic Safety Administration's demand to issue a nationwide recall of driver's side air bag inflators, though automakers have recalled the cars on their own.

The recalls have clouded the reputation of Honda and other Japanese automakers for quality and safety. They also raised costs for Honda, especially in North America, prompting the company to trim its annual earnings forecast after profit in the October-December quarter slipped 15 per cent.

The maker of the Fit subcompact, Odyssey minivan and Asimo robot now expects a profit for the fiscal year through March of 545 billion yen ($5.74 billion Cdn), down five per cent from a year earlier.

But it said it expects to sell 4.45 million vehicles in the fiscal year that runs through March, slightly above its sales of 4.3 million vehicles in the previous fiscal year.


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CN Rail, Unifor negotiators to resume talks Monday as lockout looms

Canadian National Railway and Unifor are set to resume contract talks Monday in the face of a threat by the company to lock out nearly 5,000 employees.

Statements from both sides said there were high-level discussions on Sunday and the two sides have agreed to continue talking.

The railway said Friday it intends to lock out the 4,800 mechanical, intermodal and clerical workers represented by Unifor at 11 p.m. ET Monday unless the union agrees to binding arbitration to settle contract differences.

The union, which has announced plans to begin a strike vote next week after the failure of five months of negotiations, rejected the company ultimatum.

On Feb. 14, Unifor reached an agreement with Canadian Pacific Railway after a one-day strike. That deal made a number of improvements, including rail safety and working conditions.

Leitch welcomes resumption of talks

A statement from federal Labour Minister Kellie Leitch on Sunday made no hint of such a move in the CN talks. It only said Leitch has been in touch with both sides and welcomed the resumption of negotiations.

She said both sides have promised that commuter rail service in Montreal will not be affected by any work-stoppage.

On Friday, Fanie St-Pierre of the AMT, the Montreal area's commuter train service, made a similar statement.

However, a lockout would affect train inspectors — and that could stall service on the AMT's Deux-Montagnes line, which serves 31,000 passengers every weekday.

"The trains can't run if they're not inspected," St-Pierre said Friday. 

Five months of failed talks

The union, which has announced plans to begin a strike vote next week after the failure of five months of talks, quickly rejected the company ultimatum but said it was prepared to negotiate this weekend.

"If they want to lock us out, they can lock us out," Unifor president Jerry Dias said in an interview Friday.

CN gave the union 72 hours' notice of a lockout and moved to unilaterally impose terms of a new collective agreement Friday that included wage increases of two per cent.

In announcing the planned lockout, CN chief executive Claude Mongeau said the two sides won't get any closer amid a month-long strike mandate process.

CN wants Unifor to focus on terms of a collective agreement that applies to its employees, rather than to match terms of a recent settlement with Canadian Pacific Railway, which included a number of improvements such as rail safety and working conditions.

'They're a huge, huge wealthy Canadian company that's [acting] like a schoolyard bully.'- Unifor president Jerry Dias

"Our complete settlement offers to Unifor … are fair, competitive and fully in line with the amicable contract renewals that we have recently bargained with four other unions at CN, including the Teamsters," Mongeau said in a release.

"They would also maintain Unifor-represented employees working at CN among the highest paid in their trades in the Canadian rail industry."

But Dias said CN is objecting because it wants a cheaper deal than CP obtained.

"They're a huge, huge wealthy Canadian company that's [acting] like a schoolyard bully … the tactics just aren't going to work. If CN wants to lose their customers because of their own foolishness then I guess they have the right to do that."


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