The Associated Press Posted: Dec 24, 2013 1:53 PM ET Last Updated: Dec 24, 2013 3:29 PM ET
American Express has agreed to pay at least $75.7 million to end an investigation into what regulators said was misleading marketing of some discontinued card products.
The Federal Deposit Insurance Corp. said Tuesday that American Express led consumers to believe that an account protection product would work for up to two years when the benefits usually lasted no more than three months, and it didn't properly explain the enrolment process for a product intended to protect against identity theft. It said 85 per cent of consumers who signed up didn't complete the enrolment process, but they were billed anyway.
The agency also said that the company misrepresented the terms of a "lost wallet" product that was offered to Spanish-speaking customers in Puerto Rico, and it did not provide written materials in Spanish.
The FDIC says the programs were marketed to customers between 2004 and 2012. It said American Express will pay restitution to 335,000 customers.
The New York-based company said it agreed to pay $16.2 million in fines and repay at least $59.5 million to customers.
American Express Co. said it has set aside enough to cover most of the costs of the settlement with the FDIC, the Consumer Financial Protection Bureau, and the Office of Comptroller of the Currency. It has already made most of the payments to customers.
Stay Connected with CBC News
Latest Business Headlines
TSX COMPOSITE
Dec 26, 2013 12:00 AM ET Dec 26, 2013 10:15 AM ET Dec 26, 2013 10:15 AM ET Dec 26, 2013 10:20 AM ET Dec 26, 2013 12:00 AM ET
Index | Last Trade | Change |
---|---|---|
TSX COMPOSITE | 13518.02 | 70.32 |
DOW | 16414.38 | 56.83 |
NASDAQ | 4166.57 | 11.15 |
SP 500 | 1838.12 | 4.80 |
TSX-VENTURE | 903.22 | 6.24 |
The data on this site is informational only and may be delayed; it is not intended as trading or investment advice and you should not rely on it as such.
Anda sedang membaca artikel tentang
Amex agrees to pay $75M for misleading service & fees
Dengan url
http://belajarbisnismen.blogspot.com/2013/12/amex-agrees-to-pay-75m-for-misleading_26.html
Anda boleh menyebar luaskannya atau mengcopy paste-nya
Amex agrees to pay $75M for misleading service & fees
namun jangan lupa untuk meletakkan link
Amex agrees to pay $75M for misleading service & fees
sebagai sumbernya
0 komentar:
Posting Komentar